Services: Installation, Maintenance, Repair, DAkkS Calibration
Service
With our global service organization, we help you to make optimal use of your investment. Regular service in the form of maintenance and calibration ensures the long-term usability of your machines and instruments.
Service of Toni Technik means short lead times and fast delivery of spare parts. Modernizations give your existing machine a second life with advanced and modern functionality.
Maintenance & Calibration
Our calibration laboratory Service Prüftechnik is DAkkS accredited according to ISO 17025.
This qualifies us to calibrate force and deformation measuring equipment of testing machines according to DIN 51220 (DIN EN 7500-1 / DIN EN ISO 9513) at the place of installation and to issue calibration certificates recognised worldwide.
Your decisive advantage:
- Our service technicians can maintain, adjust and calibrate the testing machines of Toni Technik Baustoffprüfsysteme GmbH – and also third-party products – during their visit. This saves time and money.
- The conformity of the parameters of your testing machine can be confirmed within the scope of the calibration for the following standards or building material testing standards, provided that they are complied with.
KDF – Cold compressive strength
BZF – Flexural tensile strength
- With a maintenance contract tailored to your individual needs at a fixed price, you can be sure that your test system will function perfectly and retain its value in the long term.
- long-term value retention of your testing system. Maintenance contracts include a number of advantages compared to individual orders.
Ask us – we will be happy to advise you!
Commissioning
Toni Technik delivers all standard products on very short notice. The commissioning can be done upon delivery or at any desired time. The service includes unpacking, installation, software setup and training of the future users directly on-site.
Our trained and experienced service engineers technicians take your testing system in operation and instruct your employees individually in the commissioning, the operation and the maintenance of the product.
To meet the different requirements of our customers, we offer a variety of different service packages, ranging from a purely basic installation up to a complete package with comprehensive user training on-site.
- unpacking, setting up, connecting
- software setup
- instruction / training directly on-site
- adaptation of the scope of services to customer´s requirements
Training
Studies have shown that more than half of the problems with technical systems are not caused by the technology itself, but rather by the incorrect operation. Individual trainings of the user avoid possible problems and lead to a reduction in service costs.
In our seminars, both the theoretical foundations and the practical handling of our testing machines and instruments will be trained. The evaluation and interpretation of test data and results are also a part of the training.
The training can be performed at your premises either at Toni Technik in Berlin or in the branches of our representatives.
Repair
If nevertheless a machine should fail, ToniService helps immediately.
Spare parts are quickly on site and a large number of service engineers with specific tooling sets ensure worldwide service coverage.
Due to the fast response times provided for in our maintenance agreements, you get the service you need on site within a short time, ensuring a minimum downtime.
Simple repairs to parts are best carried out in our facilities in Berlin. Just send us the defective part and we will repair and return it to within a short time. This saves the travelling expenses of the service engineer.
Spare Parts & Consumables
In most cases, we can guarantee the availability of our spare parts for a period of more than 10 years after delivery of your machine.
In fact, we also supply spare parts for many of our testing machines manufactured in the 60s and 70s, which still run properly after half a century.
All our service technicians have fully equipped service vehicles and carry common spare and wear parts with them, together with the necessary special tools.
Modernization / Upgrades
We modernize testing machines of all manufacturers!
The choice between a new purchase and modernization depends primarily on the value and technical condition of the existing machine components. Since in addition to the load frame also other components can be further used, as for instance load cells or sample holders the cost of modernization are usually less than for a new machine or plant.
After a successful modernization you will get detailed instruction about the new technology.
All modernization have attractive prices and can be carried out on short notice.
Substance conservation while increasing the intelligence – this is the purpose of modernization of old compression- and bending test machines with ToniTROL. By using a flexible modernization package with proven hydraulic-, electronic- and software components out of the current testing machines series ToniNORM, the existing building material machines can be build up to intelligent, multifunctional applicable and upgradeable testing systems, which meet the current testing- and safety standards.
Pre-owned Machines & Instruments
Is a once-read book worthless?
Toni Technik offers pre-owned testing machines and instruments in audited Toni Technik quality with warranty.
Testing machines are extremely robust and offer a long service life. If they are equipped with used or new accessories by Toni Technik, these machines will meet all current requirements and are still of high quality.
Every used testing machine or instrument sold by Toni Technik has been subjected to a rigorous process of checking and testing before delivery. Older second-hand testing machines have been modernized in line with the state of the art and allow therefore the use of features from the current Toni Technik product range, such as for instance the machine control and test evaluation via a PC, using the leading testing software testXpert®.
That’s why we are able to give our customers a 12-month guarantee also on these products.
